Call Us Today
+1 (915) 248-2542
Get a Quote
Let us handle import compliance, importer security filings, customs clearance, and payment of fees and duties — in the US, Poland, and across the EU.
We take the complexity of international customs clearance off your plate — so you can focus on your business, not paperwork.
Paperwork, fees, duty payments. We understand and monitor the full range of US Customs and Border Protection requirements so you don’t have to. From classification to ISF filings, we keep your shipments moving.
We know the ins and outs of global shipping of personal property and will make sure you pay only what is legally required. When residency and documentation rules are followed correctly, there should be no import duties on personal effects.
I.C.E. offers customs clearance agent services as part of an integrated, door-to-door solution. Having one partner handle ocean freight, trucking, and customs clearance on both sides eliminates handoffs and reduces errors.
Most customs clearances are straightforward. But some aren’t. I.C.E. reduces your time and risk by handling the more complex clearance processes required for FDA- and USDA-regulated products, as well as shipments for temporary importation.
We also manage binding ruling applications, HTS classification disputes, and shipments subject to anti-dumping duty reviews — the kind of work where a mistake costs thousands of dollars and days of delay.
We’ve been clearing freight across the US–Eastern Europe trade lane since 1987. Here’s what that expertise means for your shipments.
I.C.E. manages ocean freight, landside trucking, and customs clearance as a single integrated move. Having one partner accountable for every leg eliminates the finger-pointing that happens when customs issues are the ocean line’s fault, or the trucker’s, or someone else’s.
Our team stays current on the Harmonized Tariff Schedule (HTS), CBP regulations, and duty rates across the US, Poland, and the EU. We know how customs brokerage services work in practice, not just on paper.
A continuous bond or single-entry bond is required for every commercial import. We set up and manage the right bond structure for your import volume and risk profile, and ensure you’re properly set up as importer of record from day one.
Equipment brought into the US for repair, exhibition, or testing can often enter duty-free under a Temporary Import Bond. We handle the application, monitoring, and re-export compliance to ensure the bond is discharged cleanly.
Food, beverages, medical devices, agricultural products, and certain manufactured goods require coordination with the FDA or USDA in addition to standard CBP clearance. We manage the filings, holds, and release processes so your goods aren’t delayed at port.
The Import Security Filing (ISF) must be submitted at least 24 hours before your container departs the origin port. A late or incorrect filing carries a $5,000 fine. We monitor vessel schedules and submit ISF proactively, eliminating that risk entirely.
Every shipment is assigned to a real person who knows your account. When CBP flags a shipment or requests additional documentation, you hear from us — not an automated system — and we tell you exactly what to do and how long it will take.
Complete the form and a member of our customs team will be in touch shortly. We respond within one business day.
Tell us about your shipment and we’ll respond fast.
Customs brokerage is most powerful when it’s part of a complete door-to-door solution.